Operations Manager

Contract Type:Independent Contractor (2-year renewable)

Trial Period:3 months

Compensation:$2,000–$4,000 USD/month (post-trial, based on qualifications and performance)

About Ruvixx

Ruvixx is a fast-growing, tech-enabled professional services company specializing in marketing and license compliance. We partner with some of the world’s leading organizations to drive growth, protect brand value, and deliver measurable results.

We’re a fully remote, globally distributed team scaling rapidly — and we’re looking for leaders who thrive in high-growth environments, take ownership, and are ready to help us build the future.

The Opportunity

We’re hiring anOperations and Account Manager.A hybrid role that blends operational excellence with client-facing leadership. This position goes beyond campaign management: you’ll oversee internal processes, lead a small team, and take full ownership of key accounts.

Unlike a traditional account manager, this role is not only about servicing clients but also aboutstrategically growing accounts,spotting new opportunities, driving expansion, and positioning Ruvixx as a long-term partner.

You’ll effectively run a business unit within Ruvixx: ensuring operational excellence internally while managing and expanding client relationships externally.

What You’ll Do

• Operational Leadership:Design, implement, and refine internal processes to increase efficiency and scalability.
• Team Management:Lead and mentor a small team, driving accountability, collaboration, and professional growth.
• Account Growth:Serve as the primary advisor for key accounts, ensuring satisfaction while proactively identifying opportunities to expand services and revenue.
• Strategic Insights:Analyze performance data and client metrics to guide both internal decision-making and client strategy.
• Project Delivery:Oversee timelines, deliverables, and resource allocation to consistently meet and exceed client objectives.

Who You Are

• Experienced:8+ years in operations, account management, customer success, or business leadership, with proven results in both client-facing and internal roles.
• Growth-Minded:Skilled at seeing the “big picture” of an account, with experience not just maintaining butexpanding client relationships.
• Analytical:Strong data analysis skills (Excel/Google Sheets, BI tools) with the ability to translate insights into action.
• Organized & Driven:Highly structured, detail-oriented, and comfortable managing multiple priorities in fast-paced settings.
• Communicative:Excellent written and verbal skills; able to build trust and influence stakeholders across levels.
• Tech-Savvy:Familiar with CRM (Salesforce), project management tools (ClickUp), and advanced Excel workflows.
• Leadership-Oriented:Previous experience managing teams, mentoring staff, or running business operations.
• Self-Starter:Proactive, solution-oriented, and able to thrive with autonomy in a remote environment.

Why Join Ruvixx?

• High-Impact Role:You won’t just manage campaigns — you’ll run accounts like business units, with direct impact on growth.
• Career Advancement:We invest in leadership potential and offer significant growth opportunities.
• Global, Remote Team:Work with a dynamic, international team from anywhere in the world.
• Fast-Growing Company:Join a scaling organization where your work will shape our trajectory.

💡This role is ideal for someone who has mastered campaign or operations management and is ready to step up into strategic account ownership and leadership.