IT Inside Sales Executive at SoftwareOne

Job Description:

Latest job information from SoftwareOne for the position of IT Inside Sales Executive. If the IT Inside Sales Executive vacancy in Mexico matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at SoftwareOne for the position of IT Inside Sales Executive below matches your qualifications.

IT Inside Sales Executive at SoftwareOne – Scope: Full time | Office: Mexico City | Hybrid.

This role is part of Software & Cloud Marketplace Delivery and supports the end-to-end Software Sales Process. It focuses on procurement, operational tasks to improve efficiency, and ensuring a strong customer experience. The ideal candidate has analytical skills, procurement expertise, and the ability to collaborate across teams. They should be proactive, adaptable, and able to perform under pressure while ensuring flawless operations.

• Run customer communications, ensuring satisfaction and proactive engagement.
• Be responsible for case management, including quote handling and distributor differences.
• Build positive relationships with Account Managers and collaborate closely with the sales team.
• Understand the customer lifecycle to improve service delivery.
• Handle long-term assignments and critical issues optimally.
• Handle end-to-end procurement for software purchases, from needs assessment to sourcing and negotiation.
• Coordinate with all teams to ensure timely and high-quality delivery.
• Ensure compliance with procurement policies and procedures.

• Bachelor’s degree in business administration, International Business, IT, or a related field (or equivalent experience).
• Proven experience in Inside Sales, Customer Support, Customer Management or Vendor / Client Management, with at least a basic background in the software or IT industry (required).
• Demonstrate a strong customer-focused mindset, maintain a clear sales-oriented approach.
• Advanced English is a must (minimum B2+).
• Knowledge of ERP systems (e.g., Microsoft Dynamics, ServiceNow).

• Understanding of software licensing models, cloud services, and SaaS procurement.
• Exposure to North American clients and exchange programs.
• Experience in pricing negotiation, supplier management, and researching multiple data sources.

• Communication: Strong client follow-up and customer-focused interaction.
• Proactive and motivated to take initiative.
• Organization: Excellent multitasking and time management skills.
• Meticulous: Strong attention to detail.
• Problem-Solving: Solid analytical and consultative skills.
• Partnership: Ability to work effectively with teams.
• Reliability: Dedicated, responsible, and proactive.
• Critical Thinking: Strong decision-making skills and ability to work under pressure.

• Employee Recognitions Programs
• A variety of training and development opportunities
• A work-life balance
• Vacations
• Employee Referral Bonus Program
• Multicultural team interaction
• Giving back to society — employee initiatives
• ONE TREE PLANTED — one tree for each hiring globally
• Corporate events / team buildings

At SoftwareOne, we are committed to providing an environment of mutual respect, where equal employment opportunities are available to all candidates and colleagues, without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity, expression, or any other characteristic.

Success at SoftwareOne is defined by what you deliver for our customers, the business, and the employees around you. SoftwareOne employees are energized, agile and laser focused on delivering world-class customer satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers high levels of employee satisfaction. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland, with 8,700 employees serving about 65,000 customers in their digital transformation.

Job Info:

• Company: SoftwareOne
• Position: IT Inside Sales Executive
• Work Location: Mexico
• Country: MX

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information IT Inside Sales Executive at the office Mexico above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.