Program Manager

Descripción y detalle de las actividades

• Leader of the customer focus team (CFT). Prioritize and monitors all CFT activities. • Acts as primary day-to-day customer point of contact and functions as the primary Customer contact in resolution management and responsible for the overall health of the customer relationship. • Ensures successful new product introduction: • Executes to NPI standard process • Understands and monitors S&OP • Identifies and secures skills needed for effective transitions • Sets appropriate expectations with customers • Manages pricing and ECO prioritization during the process • Understands and maintains customer product knowledge and roadmap • Gains understanding of customer market and competition • Establishes and monitors KPIs related to E&O, PPV and inventory turns • Manages recurring pricing activities. Uses contract, pricing model and updated costs to present new pricing to customers. Negotiates to successful completion. • Monitors and investigates technical, scheduling, financial and quality metrics, which deviate from established requirements; determines cause, and, takes corrective action. • Schedules Executive Business Reviews (EBR) and Quarterly Business Reviews (QBR) • Ensures appropriate attendees are well prepared for meeting, understanding data and issues • Sets meeting objectives, develops agendas and tools to accomplish objective • Prepares internal teams for meeting • Aligns topics and presentations with customer prior to meeting • Provides timely notification to GMs and global program managers of critical problems encountered, action taken, and anticipated effect on project objectives; • Accountable for driving objectives related to continuous improvements & Accountable to ensure the build and delivery schedules by working with the customer, internal supply chain, and operations. • Works with SCA to ensure resolution of excess and obsolete inventory issues. • Ensures the recovery for costs related to ECO activity, Non-Recurring Expenses (NRE) and other miscellaneous.

Experiencia y requisitos

• 4-year degree in engineering disciple or business • 8+ years of program management experience, 5+ years in a leadership role • Experience with more complex and larger customer accounts • Ability to work collaboratively with suppliers, customers and internally • Proven ability to take on project leadership/ownership and complete projects in a timely manner • Ability to support a global business operation as required • Demonstrates discretion, confidentiality, independent judgment and professionalism • Excellent written and verbal communication as well as presentation skills • Manage, understand and present data for monthly program reviews • Understanding of and ability to use continuous improvement tolos • Ability to drive solutions to complex planning issues with limited supervision • Demonstrate teamwork and the ability to operate on diverse project teams with minimal direction • Solid financial understanding, risk analysis ability, relationship building and project management • Available for travel up to 25% of the time, including day, overnight and internationally, as required

Número de vacantes 1

Área Ventas/Comercial

Contrato Permanente

Modalidad Presencial

Turno Diurno

Jornada Tiempo Completo

Horario

• 7:00am - 5:06pm

Estudios Carrera con título profesional

Disponibilidad p. viajar No

Information :

• Company : Benchmark Electronics Tijuana, S. de R.L. de C.V.
• Position : Program Manager
• Location : Tijuana, B.C.
• Country : MX