| Position | Customer Service Specialist |
| Posted | 2025 December 10 |
| Expired | 2026 January 09 |
| Company | Tata Consultancy Services |
| Location | Santiago De Queretaro | MX |
| Job Type | Full Time |
Latest job information from Tata Consultancy Services for the position of Customer Service Specialist. If the Customer Service Specialist vacancy in Santiago De Queretaro matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Tata Consultancy Services for the position of Customer Service Specialist below matches your qualifications.
Role: Customer Service Representative
Role Type: Full time,
On-site Location: Queretaro, Mexico
Key Skills:
• Advanced English communication skills
• Proven Customer Support experience or experience as Client Service Representative
• Ability to appreciate the customers’ perspective showing empathy.
• Active listening to fully engage the customer with their concerns.
• Ability to multi-task
• Computer and online navigational ability to multi-task during customer interactions with multiple systems and resources
• Understand policies and procedures and communicate them professionally to the customer.
• Acknowledging and resolving customer complaints/concerns
• Listen to customers’ concerns, maintain a positive attitude and calmly respond to customers’ complaints, issues and questions
• Resolve customers’ concerns and answer customers’ questions to your best ability
• Able to manage stressful situations in customer Service
Person Specification:
• Minimum High school Diploma
• Minimum 1 year of Customer Service Experience
• Advanced proficiency in English
• Available for full-time work
After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Specialist at the office Santiago De Queretaro above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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